Privacy Policy

Last updated: 12 May 2026

ClassifyAI helps merchants generate HS code suggestions and customs details for products. This policy explains what information the app processes and how it is used.

Information we process

When you install or use ClassifyAI, the app may process store information needed to operate the service, including product titles, product descriptions, product images, inventory item identifiers, country or customs fields, and app billing or subscription status.

How information is used

We use this information to provide product classification features, generate HS code and customs detail suggestions, save reviewed customs data back to products, manage app access, provide support, and maintain the reliability and security of the service.

AI processing

Product data and images may be sent to AI service providers to generate classification suggestions. AI-generated outputs are suggestions only, and merchants remain responsible for reviewing and confirming customs information before use.

Sharing information

We do not sell merchant or customer data. Information may be shared with service providers only where needed to operate the app, such as hosting, database, billing, analytics, support, or AI processing providers.

Data retention

We retain app data only for as long as needed to provide the service, comply with legal obligations, resolve disputes, or maintain security. Merchants can request deletion of app data by contacting support.

Security

We use reasonable technical and organisational measures to protect information processed by the app. No system can be guaranteed to be completely secure.

Your choices

You can uninstall the app at any time. You can also contact us to request access, correction, or deletion of information associated with your store, subject to applicable legal and platform requirements.

Contact

For privacy questions or data requests, contact [email protected].